HIBRiD is proud to be officially accredited by Carbon Neutral Britain – the UK’s leading carbon offset initiative. This accreditation ensures that all unavoidable emissions from our operations are measured and offset through independently verified projects.
As the use of AI and automation grows, so too does the carbon footprint of technology. We took the stance that if we are to embrace advanced digital processes in claims handling, we must also take responsibility for the environmental cost. By offsetting the emissions generated through our claims activity, we ensure that efficiency and sustainability go hand in hand.
Once a claim is finalised and processed, we calculate the carbon emissions generated throughout its handling - including system usage, data processing, communication, and workflow activity. This ensures every element of the claims journey is accounted for.
The calculated emissions are securely logged and monitored within HIBRiD’s sustainability framework. This data forms part of our ongoing carbon footprint analysis, allowing continuous measurement and improvement across all claims handled.
All recorded emissions are verified and reported to Carbon Neutral Britain. HIBRiD then applies the appropriate carbon offset, with contributions directed to certified global environmental projects that remove or prevent carbon emissions.
Comprehensive offset data is made available to our partners, providing full visibility of the carbon impact and the corresponding offsets applied. This transparency ensures every claim managed through HIBRiD is demonstrably carbon neutral.
Our carbon-neutral accreditation isn’t just about conscience – it brings tangible benefits to the businesses we work with.
By partnering with HIBRiD, insurers, MGAs, and brokers can demonstrate their own commitment to sustainability, strengthen ESG credentials, and align with industry initiatives that value responsible practices.
In a marketplace where environmental performance is increasingly scrutinised, working with a certified carbon-neutral TPA enhances reputation and provides a clear differentiator.
